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Reduce Customer Churn & Discounting

The ROI Shop enables CS teams to quantify the actual value realized by customers. Now your CS team can focus their conversations around outcomes and not utilization or tickets.

Happy Customers

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The Most Effective Way to Reduce Customer Churn

Having the ability to quantify the impact of your offering is the most effective way to ensure your customers stick around.

Elevate Customer QBRS

Move the conversation from usage and support tickets to business outcomes.

Reduce Discounting

With the absence of value, you are at the mercy of the customer during renewals. Our application will allow you to capture base line data prior to the customer going live. Enabling your CS team to calculate the actual value realized.

Create Case Studies

With a push of a button generate company branded case studies that can be used to arm your champion with to present to internal stakeholders.

Increase Upsell / Cross-sell Opportunities

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When customers can see the financial impact that your offering is having on the business, they are much more likely to entertain and purchase additional offerings.

GIVE YOUR CS TEAM SALES CONFIDENCE

CS reps typically exhibit empathy, patience, strong problem-solving abilities, and are excellent communicators. However, for many, the selling aspect doesn't come naturally.

Equipping them with an easy-to-use ROI calculator that quantifies the benefits of additional offerings will give them the sales acumen and confidence to “UP” their sales game.

The Impact of Value Realization

When customers consistently see and experience the value of a product or service, their satisfaction levels increase. They are more likely to feel that their investment is worthwhile, leading to a higher likelihood of renewing their contracts.

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FAQ

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What if we don’t have an ROI Calculator?
No calculator? No Problem. We'll do all the heavy lifting and assist with building you a state of the art calculator. Just tell us your benefits, and we'll create the questions and calculations.
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Will the ROI Shop offer best practices?
With over 200 calculators implemented, we know what works, and more importantly, what doesn't. We'll make sure to keep the project on track both during and post implementation.
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Does ROI Shop help with training and rollout?
We offer unlimited training, certification, and rollout strategies to guarantee adoption. If you're not successful, we failed you.

What our clients say

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    Interested in reducing customer churn and discounting?

    What do you have to lose?

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